From Monday to Sunday, visits take place during the following time slots.
The duration of the visit is approximately one hour.
Mondays, 1 January, 9 and 25 April, 2 June, 1-28 August, 25-26 December
The visit is held in groups (maximum 14 people) at scheduled times, starting at 10:00 a.m. from Tuesday to Sunday.
The visit takes about one hour.
Yes, you need to buy your ticket in our Webshop or directly at the STEP ticket office, for the date and time you would like to visit. If you are eligible for a discounted rate, select the discount that applies.
All areas of STEP are easily accessible to visitors with impaired mobility.
All video installations have subtitles for the hearing impaired.
STEP does not currently have tactile paths for the blind.
STEP experience includes areas with lights, sounds, and mirrored floors that can make pets uncomfortable. Therefore, it is not possible to introduce animals into STEP, except for dogs certified as companions of people with disabilities. Access is free in the cafeteria and the store.
To ensure the best possible experience, it is not possible to enter STEP with bulky luggage. You can leave luggage or other bulky items in the lockers located at the entrance or by asking reception for assistance.
In accordance with current government regulations, as of 10 January 2022, visitors must present a Super Green Pass and valid identity document to enter museums and cultural sites. The Super Green Pass is not required for visitors under 12 years of age and those with medical exemptions, who must present medical certification to this effect.
Visitors from countries that have not adopted the Covid-19 Green Pass may enter museums and cultural sites upon presentation of equivalent certification, which must contain the same data as the Covid-19 Green Pass and which, if the certification is based on vaccination, must certify that the person has taken one of the vaccines approved in Italy. They must also present an identity document.
Visitors who do not present the required documentation may not gain access to STEP and will not receive a refund for any tickets they have already purchased.
Furthermore, the following Covid-19 prevention protocol remains in place: visitors must have their temperature taken before entering and they must wear a surgical mask or more protective type of mask. Hand sanitiser dispensers are also positioned along the museum route.
All the information on the requirements and how to obtain a Super Green Pass can be found at www.dgc.gov.it